Unbox and inspect the Dojo iMate X 20K Kit
Pull the hub and the prefilled pod from the retail tray. Before doing anything else, confirm the silver scratch-code authentication panel is intact on the outer carton — a pre-scratched panel signals either a returned-and-resold unit or a counterfeit. Inspect the hub chassis and pod for shipping damage. Wipe the magnetic dock contact pins on both pieces with a clean dry microfiber cloth before first use; manufacturing residue on the contacts is a common cause of false yellow-LED handshake errors on day one. Save the box and the authentication card until you have verified the 16-digit code at check.vaporesso.com — both pieces are required to start a warranty claim if a defect surfaces in the first 30 days.